What you choose to share
You can read our free resources without providing your contact details. If you contact us, we may receive your name, phone number, email, property address and the information you supply about your inquiry. Do not submit Social Security numbers, bank information or confidential legal documents through the website form.
How information is used
We use inquiry information to respond, review the property, arrange requested conversations and keep a record of our work. Our website is hosted on Microsoft Azure. Property inquiries are sent directly to HubSpot for our team to review. HubSpot receives the details you submit and the standard connection information needed to deliver the request. Our communications providers may process information to handle requested conversations. Technical records may be used for security, delivery and troubleshooting. The inquiry form stores a random delivery reference and status in your browser tab’s session storage to reduce accidental repeat submissions; it does not store your inquiry fields there. With your permission, we use the Meta Pixel to measure advertising and confirmed inquiry submissions. Meta may receive browser, device and page information and use cookies. You can allow or decline advertising cookies and change your choice using Advertising cookie settings in the footer. Advertising cookies are optional.
Text message choices
Consent to receive service texts is separate from consent to receive marketing texts. Both are optional and are not a condition of receiving an offer. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for assistance. We do not sell, rent, or share customer mobile phone numbers, SMS opt-in information, or consent with third parties or affiliates for their own marketing or promotional purposes. Service providers may process this information to deliver services on our behalf.
Access, retention and questions
We limit access to people and service providers who need it for the work. Records may be retained for business, security and legal requirements. Contact us to ask about your information or request a correction or deletion; legal or operational requirements may limit a request. Use the Contact page or call (615) 518-0115.
External resources
Links to government, counseling, legal-aid and other websites are provided for convenience. Those organizations have their own privacy practices. Read their policies before sending sensitive information.