Start with the specific notice and inspector. A manageable repair issue should not become a bigger problem because the deadline or inspection was missed.
Free to read & printNo sign-up requiredChecked October 29, 2026
One useful thing to do first
Find the case number, assigned inspector and deadline on the actual notice.
Keep your documents in a secure folder. Use the steps below at your own pace; a scheduled sale, court date or safety order needs prompt attention.
Your first steps
1
Find the case and the deadline
Save the notice, case number, cited conditions, inspector's contact details and every hearing or correction date. Use Metro ePermits to search the address and complaint history; ask the inspector about any record you cannot interpret.
Ask which items must be fixed, whether permits or licensed trades are required, and how completion will be verified. If more time is needed, ask before the deadline and request written confirmation. A request for an extension does not itself extend the deadline.
Keep dated photos, permits, contractor details and receipts. Verify licenses through Tennessee's official lookup. Ask the inspector to confirm when each item is accepted and the case is closed; completing work is not the same as a closed case.
Ask Codes which appeal or hearing process applies to your notice and its deadline. The Property Standards and Appeals Board can review certain departmental orders. For repair costs, check MDHA's homeowner programs; eligibility, funding and application periods vary. Keep responding to the notice while seeking assistance.
Use Tennessee's current license-verification portal and check the person or company on the proposed contract. Ask the Board about the license type and work allowed if unclear. Licensing, insurance and a permit are separate checks.
Ask Codes what this repair needs before work starts
Describe the specific work to the Building Division at 615-862-6550. Requirements depend on the work; maintenance exceptions exist. Ask who must obtain each building or trade permit, what inspections are required and how completion will be recorded.
Request the same repair scope from each contractor. Put materials, start and completion dates, payment milestones, change approvals and warranty terms in writing. Verify insurance, keep dated photos and receipts, and understand final-payment and lien issues before signing completion papers.
Metro's updated NOTICE page describes neighborhood volunteer help for older, disabled or financially struggling residents. Ask Codes whether a local group can assist. It is not a funded contractor service or automatic suspension of enforcement.
Keep these in your own secure folder. You do not need to upload them here.
Check marks clear when you reload. Print this page to keep a copy.
Words you can use
A call to your assigned Codes inspector
I received notice [case number] for [address]. What specific conditions must be corrected, by what date? Which permits and inspections apply? If I need more time or repair assistance, what must I submit and who can approve it? How will I receive written confirmation of an extension and final compliance?
Keep the representative’s name, date, reference number and next promised action.
Questions worth asking
Which exact conditions and deadlines remain open?
Does my contractor need building or trade permits, and who obtains them?
What written approval is needed for extra time?
How do I arrange reinspection and get written confirmation of compliance?
If I disagree, which board or court process applies and what is the filing deadline?
Screen repair needs including accessibility, HVAC, plumbing, roof, windows and rehabilitation.
Cost & limits: Some categories are grants; rehab, roof and window help are 0% loans with liens. Age-based forgiveness and sale/transfer repayment rules apply.
First step: Use the application linked from MDHA or call. Review the September 2026 fact sheet and ask for the actual funding agreement.
Write a short plan and keep a record of your calls. Nothing here is saved or sent to Offer Genies. Reloading clears it. Keep account numbers, Social Security numbers and other sensitive details in your own secure records.
My deadline________________________________
Who I will contact________________________________
My next action________________________________
Follow-up date & result needed________________________________
My call & document log
Record what was promised, what you sent, how you sent it, and when you will check back. Keep proof of receipt with your own documents.
Offer Genies is a property acquisition business, not a law firm or government housing agency. This is general educational information, not advice about your particular case. Rules, eligibility and deadlines vary. Contact a qualified Tennessee attorney or HUD-approved housing counselor when your rights or a sale deadline are at stake.
We prioritize the agencies that run the programs: CFPB, HUD, THDA, Tennessee courts and local providers. Where older pages conflict with current notices, the guide identifies the current limitation rather than promising help.
Resources checked October 29, 2026. This guide has not been reviewed by an attorney. Programs and links can change; confirm details with the provider. Published eligibility is a starting point, not an approval.
Found something that needs correcting? Let us know.
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